Why Choose Us - Urban Concrete Floors

Why Choose Urban Floors?

At Urban Floors, we pride ourselves on offering a wide variety of high-quality, seamless, and contemporary finishes for commercial and residential and industrial projects. Choosing a professional contractor you can rely on is crucial, especially during the stressful times of building, renovating, or working to a construction schedule.

Experienced, Trained Installers

Our flooring finishes take months to learn and years to master. Most of our finishes are hand-trowelled, and our team members have become true craftsmen in the field. We continually research new products and create new finishes to ensure they meet our stringent criteria for suitability, durability, and design. To become an installer at Urban Floors requires extensive training and, for some products, accreditation.

Our expertise in creating bespoke residential finishes naturally extended to mastering commercial and industrial coatings. We provide fit-for-purpose flooring solutions in warehouses and factories across Victoria.

Unique Onsite Creations

Your floor should be as unique as you are. We cater to discerning owners who are interested in creating a finish that suits their lifestyle. Our finishes are crafted onsite by our experienced flooring artisans and can be customized to match your specific needs and preferences.
Versatile Installation Options

We can install our finishes over tiles, timber, and concrete. As long as your tiles are sound, we can apply most of our products over the top. We also create finishes over timber (with AC sheeting), which is quite unique in our industry.
Visit Our Showroom

Unlike many installers in the industry, we have a showroom where you can see and touch various flooring samples while discussing your project. We believe this is fundamental to achieving a successful outcome.
Flexibility

We understand that circumstances and ideas can change unexpectedly. These changes can disrupt your plans, but you don’t need to worry. The team at Urban Floors will work with you to accommodate any changes and ensure your project stays on track.
Reliability

Over the years, we’ve built a strong reputation for customer service and professionalism. Many of our customers come from referrals, and we frequently work on repeat projects with our commercial clients. We strive to remain flexible with your dates to meet your timeframes. While quality can’t be rushed, we understand the importance of timely project completion.
Proven Quality Products

We use a variety of quality products sourced both locally and overseas, ensuring durability and reliability. We are also constantly researching new products, finishes, and equipment to continue striving for industry best practices.
Clear, Honest Communication

We understand that new builds, renovations, or commercial projects involve a lot of coordination and organization. We take the time to work with you to install the finish that is right for you and your environment. From start to finish, we meet, talk, consult, and ensure we understand your needs. We cut through the jargon and explain our finishes clearly. If we do not believe that our finishes will suit your substrate, we will tell you.
Customer- Focused Values

While we are a modern, progressive company, we never lose sight of our traditional customer-focused values. Your complete satisfaction is our top priority. This underpins everything we do, from helping you choose the right flooring solution to providing guidance on how to care for your finished floor.